Some users may experience issues accessing the ChatGPT website on VPN

highOpenAIApr 7, 2026 10:30
authentication
Authentication Issue

Impact

major

Timeline

Apr 7, 2026 10:27

[investigating]

via statuspage
+33m
Apr 7, 2026 11:00

[monitoring]

via statuspage
+49m
Apr 7, 2026 11:49

[resolved]

via statuspage

Lessons Learned

OpenAI has experienced 131 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to authentication have occurred 143 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Authentication Issue. Consider implementing preventive measures specific to this failure category.