Service is operating normally: [RESOLVED] Connectivity Issues - AWS Outage

Summary

Between 3:55 AM and 4:15 AM PDT, we experienced connectivity issues that impacted connectivity to the US-WEST-2 Region. This impacted multiple AWS services in the Region. Some customers may have also experienced issues accessing the AWS Management Console, with connection timeouts and unresponsive pages. Connectivity within the Region was not affected. Our engineers were automatically engaged at 4:01 AM PDT, and immediately began investigating this issue. We identified the root cause as an issue

Impact

Between 3:55 AM and 4:15 AM PDT, we experienced connectivity issues that impacted connectivity to the US-WEST-2 Region. This impacted multiple AWS services in the Region. Some customers may have also experienced issues accessing the AWS Management Console, with connection timeouts and unresponsive pages. Connectivity within the Region was not affected. Our engineers were automatically engaged at 4:01 AM PDT, and immediately began investigating this issue. We identified the root cause as an issue

Lessons Learned

⚠AWS has experienced 70 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, authentication have occurred 274 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Network / Routing, Authentication Issue. Consider implementing preventive measures specific to this failure category.