Annual Cloud Outage Report
2020 Incident Analysis
2 incidents across 21 cloud providers
↓80% vs 2019(10 incidents in 2019)
Executive Summary
Total Incidents
2
Critical
0
High
1
Providers
21
Top Incidents of 2020
Monthly Incident Trend
Incidents by Month
Incidents by Company
Atlassian100%
2
Monthly Heatmap
| Company | 01 | 09 |
|---|---|---|
| Atlassian | 1 | 1 |
Severity Distribution
high
1 (50%)
low
1 (50%)
Top Failure Causes
api (1)authentication (1)compute (1)network (1)
Average Resolution Time
| Company | Avg Resolution |
|---|---|
| Atlassian | 1h 8m |
Reliability Rankings
| Rank | Company | Score | Incidents |
|---|---|---|---|
| #1 | Google Cloud | 100 | 0 |
| #2 | Stripe | 100 | 0 |
| #3 | Mistral AI | 100 | 0 |
| #4 | Together AI | 100 | 0 |
| #5 | HuggingFace | 100 | 0 |
| #6 | Groq | 100 | 0 |
| #7 | AI21 Labs | 96.7 | 3 |
| #8 | Stability AI | 92.6 | 1 |
| #9 | Atlassian | 66.9 | 34 |
| #10 | Cohere | 58 | 30 |
| #11 | Replicate | 50.1 | 38 |
| #12 | ElevenLabs | 44.9 | 53 |
| #13 | AWS | 38.2 | 70 |
| #14 | OpenAI | 37.9 | 127 |
| #15 | DeepSeek | 35.6 | 60 |
| #16 | Datadog | 33.7 | 69 |
| #17 | DigitalOcean | 22 | 98 |
| #18 | Vercel | 18.6 | 49 |
| #19 | GitHub | 10.5 | 124 |
| #20 | Cloudflare | 5.6 | 273 |
| #21 | Anthropic | 3.8 | 192 |
Generated by IncidentHub-Bay · API Access · Reliability Rankings