Managed Databases Creation

lowDigitalOceanAug 23, 2026 05:11Duration: 9h 22m
networkdatabaseapi
Database OverloadNetwork / RoutingAPI Issue

Summary

Our Engineering team has resolved the issue preventing cluster creation on Managed Databases in the NYC3 and NYC1 regions. Customers can now create new Managed Databases Clusters normally. Our Engineering team has monitored the environment to ensure stability. We sincerely apologize for any inconvenience this disruption may have caused to your operations. If you continue to experience issues, please open a ticket with our Support team: https://cloudsupport.digitalocean.com/s/

Impact

minor

Timeline

Aug 23, 2026 05:11

[investigating] Our Engineering team has identified an issue with our Managed Database product. At this time, users may experience errors while creating clusters, both via Cloud Control Panel and API requests. We apologize for the inconvenience and will share an update once we have more information.

via statuspage
+0m
Aug 23, 2026 05:11

[investigating] Our Engineering team is investigating an issue with our Managed Database product. At this time, users may experience errors while creating clusters, both via Cloud Control Panel and API requests. We apologize for the inconvenience and will share an update once we have more information.

via statuspage
+1h 55m
Aug 23, 2026 07:06

[investigating] We continue to investigate an issue affecting DigitalOcean Managed Databases cluster creation across multiple regions. During this time, users may experience errors when creating Managed Database clusters via the Cloud Control Panel or API. Our engineering team is implementing a mitigation and working to restore normal provisioning. We will provide another update as soon as more information is available.

via statuspage
+4h 24m
Aug 23, 2026 11:30

[monitoring] Our Engineering team has implemented the necessary fixes affecting Managed Database cluster creation in the NYC3 and NYC1 regions. Users should now be able to create new Managed Database clusters.   We are currently monitoring the situation to ensure that the service has returned to normal operation and remains stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

via statuspage
+3h 3m
Aug 23, 2026 14:33

[resolved] Our Engineering team has resolved the issue preventing cluster creation on Managed Databases in the NYC3 and NYC1 regions. Customers can now create new Managed Databases Clusters normally. Our Engineering team has monitored the environment to ensure stability. We sincerely apologize for any inconvenience this disruption may have caused to your operations. If you continue to experience issues, please open a ticket with our Support team: https://cloudsupport.digitalocean.com/s/

via statuspage

Lessons Learned

DigitalOcean has experienced 109 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to network, database, api have occurred 1145 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Database Overload, Network / Routing, API Issue. Consider implementing preventive measures specific to this failure category.