Cloudflare IPsec tunnel and CF1 Appliance Availability Issues
Summary
Cloudflare has observed issues with Cloudflare IPsec tunnels and Cloudflare One Appliances (formerly Magic Connector devices) momentarily disconnecting. This issue does not affect any other Cloudflare services. Customer devices are expected to reconnect and heal the tunnels automatically. If your device does not do so, we recommend forcing a manual restart of the impacted IPsec tunnels. Specifically for CF1 Appliances, no further action should be necessary and the timeframe of impact for most
Impact
none
Timeline
[resolved] Cloudflare has observed issues with Cloudflare IPsec tunnels and Cloudflare One Appliances (formerly Magic Connector devices) momentarily disconnecting. This issue does not affect any other Cloudflare services. Customer devices are expected to reconnect and heal the tunnels automatically. If your device does not do so, we recommend forcing a manual restart of the impacted IPsec tunnels. Specifically for CF1 Appliances, no further action should be necessary and the timeframe of impact for most devices impacted happened between 16:30 UTC on July 20, 2026 to 18:30 UTC on July 21, 2026.
via statuspageLessons Learned
⚠Cloudflare has experienced 258 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to api have occurred 759 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.
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