Initial investigating update
Summary
All affected API Platform functionality has now fully recovered.
Impact
major
Timeline
[investigating] We are investigating issues affecting logins and account creation for ChatGPT and the API Platform. Users who are already signed in may still be able to use ChatGPT.
via statuspage[identified] We are seeing recovery for API Platform login functionality. Account creation, organization management, and dashboard access remain affected. We are continuing to investigate.
via statuspage[monitoring] The affected API Platform functionality has recovered, including login, account creation, organization management, and dashboard access. We are monitoring the recovery.
via statuspage[resolved] All affected API Platform functionality has now fully recovered.
via statuspageLessons Learned
⚠OpenAI has experienced 115 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to compute, api, authentication have occurred 894 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: Capacity Issue, Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.
Similar Incidents
Elevated errors for API image generation
OpenAI · Jul 21, 2026
Cloudflare IPsec tunnel and CF1 Appliance Availability Issues
Cloudflare · Jul 21, 2026
Service disruption on Claude services
Anthropic · Jul 21, 2026
Newly entitled R2 accounts are seeing delays when trying to access the S3-compatible API
Cloudflare · Jul 21, 2026
Durable Object startup errors in Eastern Europe
Cloudflare · Jul 21, 2026