Annual Cloud Outage Report

2023 Incident Analysis

11 incidents across 21 cloud providers

450% vs 2022(2 incidents in 2022)

Executive Summary

Total Incidents

11

Critical

0

High

1

Providers

21

Top Incidents of 2023

Monthly Incident Trend

Incidents by Month

Incidents by Company

Atlassian
8
73%
AI21 Labs
3
27%

Monthly Heatmap

Company0305070809101112
AI21 Labs
1
2
Atlassian
1
1
2
2
1
1

Severity Distribution

high
1 (9%)
low
10 (91%)

Top Failure Causes

api (6)compute (4)authentication (2)capacity (1)deployment (1)

Average Resolution Time

CompanyAvg Resolution
Atlassian4h 31m
AI21 Labs-70570m

Reliability Rankings

RankCompanyScoreIncidents
#1Google Cloud1000
#2Stripe1000
#3Mistral AI1000
#4Together AI1000
#5HuggingFace1000
#6Groq1000
#7AI21 Labs96.73
#8Stability AI92.61
#9Atlassian66.934
#10Cohere5830
#11Replicate50.138
#12ElevenLabs44.953
#13AWS38.270
#14OpenAI37.9128
#15DeepSeek35.660
#16Datadog33.769
#17DigitalOcean21.898
#18Vercel18.649
#19GitHub10.5124
#20Cloudflare5.6276
#21Anthropic3.8192

Generated by IncidentHub-Bay · API Access · Reliability Rankings