Increased Error Rate For Pro and Plus Plan Conversations

lowOpenAISep 9, 2026 15:15

api

API Issue

Summary

All impacted services have now fully recovered.

Impact

minor

Timeline

Sep 9, 2026 15:13

[investigating] We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

via statuspage

+43m

Sep 9, 2026 15:56

[monitoring] We have applied a mitigation and are monitoring the impacted services.

via statuspage

+25m

Sep 9, 2026 16:21

[resolved] All impacted services have now fully recovered.

via statuspage

Lessons Learned

⚠OpenAI has experienced 163 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 991 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.