Elevated rate of errors for OpenAI models provided by Copilot
Summary
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Impact
minor
Timeline
[investigating] We are investigating reports of degraded performance for Copilot AI Model Providers
via statuspage[investigating] Copilot is experiencing a higher rate of errors for OpenAI models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4, and the gpt-5.6 family of models. Other models are not impacted. <br />
via statuspage[investigating] One of our model providers has confirmed an incident on their end. We have provided them details to help identify the issue. We are starting to see recovery.
via statuspage[monitoring] The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
via statuspage[monitoring] The issues with our upstream model provider have been resolved, and gpt-5.3-codex, gpt-5.4-mini, gpt-5.4-nano, gpt-5.5, and the gpt-5.6 family of models are once again available in Copilot products and IDE surfaces.<br /><br />We will continue monitoring to ensure stability, but mitigation is complete.
via statuspage[resolved] This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
via statuspageLessons Learned
⚠GitHub has experienced 148 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to api have occurred 959 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.
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