Page Shield Email Notification Issues

lowCloudflareJul 30, 2026 13:16Duration: 1h 36m
api
API Issue

Summary

This incident has been resolved.

Impact

minor

Timeline

Jul 30, 2026 13:16

[investigating] We are investigating an issue where Page Shield email notifications are not containing the correct data for some customers. Our engineering team is currently working on a fix to restore accurate alert delivery. We will provide updates as soon as more information is available.

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+1h 8m
Jul 30, 2026 14:23

[monitoring] A fix has been implemented and we are monitoring the results.

via statuspage
+29m
Jul 30, 2026 14:52

[resolved] This incident has been resolved.

via statuspage

Lessons Learned

Cloudflare has experienced 290 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 832 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.