Summary
On July 25, 2026, between 09:07 and 10:04 UTC, the GPT-5.2, GPT-5.3-Codex, GPT-5.4, GPT-5.4 Mini, GPT-5.6 Sol, GPT-5.6 Terra and GPT-5.6 Luna models experienced degraded availability in GitHub Copilot products and IDE surfaces. Requests to these models had an average failure rate of 5.6%. Other Copilot models remained available as alternatives.<br /><br />The degradation was caused by an issue with an upstream model provider. Success rates returned to normal after the upstream issue was mitigate
Impact
major
Timeline
[investigating] We are investigating reports of degraded availability for Copilot AI Model Providers
via statuspage[investigating] We are experiencing degraded availability for the GPT-5.2, GPT-5.3-Codex, GPT-5.4, GPT-5.4 Mini, GPT-5.6 Sol, GPT-5.6 Terra, and GPT-5.6 Luna models in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
via statuspage[monitoring] The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
via statuspage[resolved] This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
via statuspage[resolved] On July 25, 2026, between 09:07 and 10:04 UTC, the GPT-5.2, GPT-5.3-Codex, GPT-5.4, GPT-5.4 Mini, GPT-5.6 Sol, GPT-5.6 Terra and GPT-5.6 Luna models experienced degraded availability in GitHub Copilot products and IDE surfaces. Requests to these models had an average failure rate of 5.6%. Other Copilot models remained available as alternatives.<br /><br />The degradation was caused by an issue with an upstream model provider. Success rates returned to normal after the upstream issue was mitigated, and we continued monitoring before resolving the incident. We are working on improving the automated failover for the affected models to prevent similar incidents in the future.
via statuspageLessons Learned
⚠GitHub has experienced 127 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.
📊Incidents related to api have occurred 832 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.
💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.
Similar Incidents
Degraded availability GPT 5.6 Luna
GitHub · Aug 1, 2026
Increased HTTP 5XX Errors in IAD
Cloudflare · Jul 31, 2026
Degraded scale-out due to failed setups pulling from huggingface
Replicate · Jul 31, 2026
Increased HTTP Errors in London
Cloudflare · Jul 31, 2026
Cloudflare Analytics API Availability Reduced
Cloudflare · Jul 31, 2026