Fable 5 requiring usage credits on Max plans

lowAnthropicClaude CodeJul 20, 2026 07:35Duration: 8h
apiauthentication
Authentication IssueAPI Issue

Summary

This incident has been resolved.

Impact

minor

Timeline

Jul 20, 2026 07:35

[monitoring] Some Claude Code Max plan users were incorrectly prompted to use usage credits to access Fable 5, which is included in their plan. If you were affected, please restart Claude Code.

via statuspage
+8h
Jul 20, 2026 15:35

[resolved] This incident has been resolved.

via statuspage

Lessons Learned

Anthropic has experienced 173 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api, authentication have occurred 825 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Authentication Issue, API Issue. Consider implementing preventive measures specific to this failure category.