Service impact: Inaccurate Estimated Billing Data - AWS Outage

Summary

We continue to work to resolve the issue affecting estimated cost and usage data displayed in the Billing and Cost Management Console, including the Cost and Usage Report. The rollback of a recent change did not resolve the issue and we are continuing to investigate multiple mitigation paths. Estimated bill updates remain paused. We are in the process of reverting to the last accurate estimated billing data. The displayed billing estimates do not reflect actual usage and charges. There are no cu

Impact

We continue to work to resolve the issue affecting estimated cost and usage data displayed in the Billing and Cost Management Console, including the Cost and Usage Report. The rollback of a recent change did not resolve the issue and we are continuing to investigate multiple mitigation paths. Estimated bill updates remain paused. We are in the process of reverting to the last accurate estimated billing data. The displayed billing estimates do not reflect actual usage and charges. There are no cu

Lessons Learned

⚠AWS has experienced 65 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 737 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.