Issues with logging in to the website for certain users

lowElevenLabsJul 1, 2026 01:05

authentication

Authentication Issue

Summary

The issue has been resolved, the users can now login normally.

Impact

minor

Timeline

Jun 17, 2026 14:08

[investigating] We are currently investigating an issue where certain users are unable to log in to the website.

via statuspage

+19m

Jun 17, 2026 14:27

[resolved] The issue has been resolved, the users can now login normally.

via statuspage

Lessons Learned

⚠ElevenLabs has experienced 53 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to authentication have occurred 131 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Authentication Issue. Consider implementing preventive measures specific to this failure category.