Customers may see incorrect invoice payment status

lowCloudflareJun 16, 2026 15:53Duration: 144h 11m

api

API Issue

Summary

This incident has been resolved.

Impact

minor

Timeline

Jun 16, 2026 22:50

[identified] Customers may not see invoice payment status accurately reflected in the Cloudflare UI for payments made since June 11. Impacted customers will see paid Invoices shown as Unpaid via the Cloudflare Dashboard.

via statuspage

+1m

Jun 16, 2026 22:51

[investigating] We are currently investigating this issue.

via statuspage

+2h 1m

Jun 17, 2026 00:52

[identified] We have identified an additional path that leads to users not seeing the correctly reflected payment state on invoices and are working on a fix.

via statuspage

+93h 48m

Jun 20, 2026 22:40

[monitoring] A fix has been implemented and we are monitoring the results.

via statuspage

+41h 24m

Jun 22, 2026 16:04

[resolved] This incident has been resolved.

via statuspage

Lessons Learned

⚠Cloudflare has experienced 252 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 737 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.