DeepSeek 网页/API 性能异常（DeepSeek Web/API Degraded Performance）

highDeepSeekJan 27, 2025 15:15Duration: 279h 33m

api

API Issue

Summary

This incident has been resolved.

Impact

major

Timeline

Jan 27, 2025 13:33

[investigating] We are currently investigating this issue.

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+19m

Jan 27, 2025 13:52

[investigating] We are continuing to investigate this issue.

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+1h 23m

Jan 27, 2025 15:15

[monitoring] We are continuing to investigate this issue.

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+51m

Jan 27, 2025 16:06

[monitoring] We are continuing to investigate this issue.

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+13m

Jan 27, 2025 16:19

[monitoring] 近期DeepSeek线上服务受到大规模恶意攻击，注册可能繁忙，请稍等重试。已注册用户可以正常登录，感谢理解和支持。 Due to large-scale malicious attacks on DeepSeek's services, we are temporarily limiting registrations to ensure continued service. Existing users can log in as usual. Thanks for your understanding and support.

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+16h 42m

Jan 28, 2025 09:01

[monitoring] We are continuing to monitor for any further issues.

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+2m

Jan 28, 2025 09:03

[identified] The issue has been identified and a fix is being implemented.

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+3m

Jan 28, 2025 09:06

[monitoring] A fix has been implemented and we are monitoring the results.

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+1m

Jan 28, 2025 09:07

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+5h 23m

Jan 28, 2025 14:30

[monitoring] We are continuing to monitor for any further issues.

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+22h 27m

Jan 29, 2025 12:57

[identified] The issue has been identified and a fix is being implemented.

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+27h 2m

Jan 30, 2025 15:59

[investigating] We are currently investigating this issue.

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+1h 19m

Jan 30, 2025 17:19

[monitoring] A fix has been implemented and we are monitoring the results.

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+20h 51m

Jan 31, 2025 14:10

[identified] The issue has been identified and a fix is being implemented.

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+2h 7m

Jan 31, 2025 16:17

[monitoring] A fix has been implemented and we are monitoring the results.

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+107h 3m

Feb 5, 2025 03:20

[monitoring] We are continuing to monitor for any further issues.

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+75h 29m

Feb 8, 2025 06:49

[resolved] This incident has been resolved.

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Lessons Learned

⚠DeepSeek has experienced 25 incidents in the past year. This frequency suggests systemic reliability challenges that may warrant additional monitoring.

📊Incidents related to api have occurred 737 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.