Atlassian Cloud email notifications issue

highAtlassianJun 19, 2019 12:00Duration: 24h 39m

api

API Issue

Summary

This incident has been resolved.

Impact

major

Timeline

Jun 19, 2019 12:00

[investigating] We are investigating an issue with outgoing email that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.

via statuspage

+1h 27m

Jun 19, 2019 13:27

[identified] We continue to work on resolving the outgoing emails for Atlassian Cloud. We have identified the root cause.

via statuspage

+23h 12m

Jun 20, 2019 12:39

[resolved] This incident has been resolved.

via statuspage

Lessons Learned

📊Incidents related to api have occurred 737 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: API Issue. Consider implementing preventive measures specific to this failure category.