Data residency migrations halted.

lowAtlassianAug 20, 2024 11:46Duration: 71h 29m

deployment

Deployment Failure

Summary

The issue with scheduling App data residency migrations has been resolved and the service is operating normally.

Impact

minor

Timeline

Aug 20, 2024 11:46

[investigating] Data residency migrations are currently not possible for Cloud customers. If you attempt a Data residency migration, you will encounter an error message, “We are unable to schedule your move” when you get to the “Review and submit your request” page. An update will be shared here as soon as this service is resumed.

via statuspage

+71h 29m

Aug 23, 2024 11:15

[resolved] The issue with scheduling App data residency migrations has been resolved and the service is operating normally.

via statuspage

Lessons Learned

📊Incidents related to deployment have occurred 89 times across all providers in the past year. This is one of the most common failure categories in cloud infrastructure.

💡This incident is categorized as: Deployment Failure. Consider implementing preventive measures specific to this failure category.